Client Location
Australia
Model
Team Extension
The Dom

Project Detail

What Was The Brief?

Client Experience

Data Entry

Data Management

Product Mapping

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How Did We Fix It

Identifying the Key Challenges

The Hurdles

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  • Platform Velocity & Scaling:
    Launching a major marketplace requires an immense volume of concurrent development tasks. The Dom needed to scale their engineering output instantly to meet aggressive marketing launch dates without the delay of traditional hiring.
  • Complex eCommerce Integrations:
    The platform relies on sophisticated "handshakes" between inventory management systems (IMS), shipping aggregators, and diverse payment gateways. Any latency in these integrations directly impacts the customer’s checkout experience.
  • High-Fidelity UI/UX:
    For a premium fashion destination, the interface must be flawless. Maintaining a "luxury-brand" feel while ensuring high performance on mobile devices and during peak-traffic sales events (like Black Friday) presented a significant technical challenge.
  • Data-Heavy Merchandising:
    Managing thousands of SKUs across hundreds of brands requires a robust backend architecture that can handle complex filtering, real-time stock updates, and personalised user recommendations.

The Solutions

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  • Strategic Augmented Team:
    SoftwareSeni deployed a dedicated squad of senior developers who integrated directly into The Dom’s internal sprints. This team functioned as a high-velocity "execution arm," allowing the client’s CTO to focus on high-level architectural strategy while we handled the heavy lifting of feature delivery.
  • Next-Gen Frontend Engineering:
    Leveraging modern JavaScript frameworks, our team built a responsive, high-performance frontend that prioritises visual storytelling and frictionless navigation, ensuring the platform looks and feels like a luxury publication rather than just a store.
  • Seamless API Orchestration:
    The squad focused on the backend "glue," optimising the APIs that connect the store to external logistics and marketing automation tools. This ensured that order fulfillment and stock levels remained synchronised across the entire ecosystem in real-time.
  • Agile Quality Assurance:
    By embedding QA specialists within the extension squad, we implemented a continuous testing pipeline. This allowed for daily deployments and rapid feature iterations, ensuring that The Dom could pivot its marketing strategy without fearing platform instability.

Technology Stack

Tools That Powered This Project

As a high-growth scaleup, The Dom required an "Elastic Engineering Squad" to support their internal tech leadership. The brief was to provide a dedicated team of frontend and backend specialists to accelerate the build of their proprietary marketplace engine, ensuring seamless integration with third-party logistics and payment providers while maintaining a luxury aesthetic.

Zendesk
Marketplacer
BigCommerce
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Project Outcome

What Did It Look Like?

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Offices Dots
Offices

BUSINESS HOURS

Monday - Friday
9 AM - 9 PM (Sydney Time)
9 AM - 5 PM (Yogyakarta Time)

Monday - Friday
9 AM - 9 PM (Sydney Time)
9 AM - 5 PM (Yogyakarta Time)

Sydney

SYDNEY

55 Pyrmont Bridge Road
Pyrmont, NSW, 2009
Australia

55 Pyrmont Bridge Road, Pyrmont, NSW, 2009, Australia

+61 2-8123-0997

Yogyakarta

YOGYAKARTA

Unit A & B
Jl. Prof. Herman Yohanes No.1125, Terban, Gondokusuman, Yogyakarta,
Daerah Istimewa Yogyakarta 55223
Indonesia

Unit A & B Jl. Prof. Herman Yohanes No.1125, Yogyakarta, Daerah Istimewa Yogyakarta 55223, Indonesia

+62 274-4539660
Bandung

BANDUNG

JL. Banda No. 30
Bandung 40115
Indonesia

JL. Banda No. 30, Bandung 40115, Indonesia

+62 858-6514-9577

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